The withdrawal did not arrive? How to solve!

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Most users used the default ERC20 withdrawal channel in the withdrawal interface, but did not receive the tokens for a long time. The reason is that the payment addresses of Ethereum and Huobi Ecochain are universal, and their mnemonic phrase and private key are also universal, so there is no need to worry as long as your withdrawal address is correct, and then, let me teach you how to solve it.

The Withdrawal Channel of HT token

The Withdrawal Channel of ERC20 token、HECO token、TRC20 token

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Now let’s begin:

  1. Open the Huobi Ecochain wallet corresponding to the receiving address and click [Details].
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2.Export private key for use

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3. Open the wallet and click the first button in the upper right corner of the wallet to add block; click【Ethereum】, and import the Ethereum wallet with a mnemonic or private key.

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4. After importing, sometimes we cannot see the tokens we withdraw, such as HT or HUSD. If that, we need to add them manually. Click 【+】, search and add tokens, and then we will see the tokens we withdrew.

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5. After completing the above steps, we need to recharge HT or HUSD token to Huobi Exchange using the ERC20 channel from the wallet, and then use the HECO channel to withdraw the tokens to the Huobi Ecochain wallet again. Due to all transfer actions on Ethereum chain need to consume eth as a miner fee, it is best to let other people transfer some eth token to us, or we need to use gas station or exchange functions to recharge eth .

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